Privacy Policy

This Policy (the "Policy") explains the kind of information to be collected in the course of using the application service, Acloset (and its web site). The Policy also explains the way of their treatment.

The company regards personal information of the users as important.  The company is obliged to inform them of 1) the purpose of collecting the information, 2) method of company's usage of the personal information,  and 3) the measures taken by the company for protection of those personal information.

This Policy will be effective on the 1st day of December, 2020 and, in case of modification thereof, the company will make public notice through posting it on the bulletin board of the service (or individual notice through sending e-mails). 
 

1. Information to be collected and method of collection

(1) Personal information items to be collected
Personal information items to be collected by the Company are as follows:

• Information provided by the users
The Company collects the information directly provided by the users.
- Internet membership service: name, birthdate, email address (ID), password, phone number, and gender. 
- Online payment service: name, address, phone number, email address, payment information including account number and card number
- Images uploaded by users and related information that users provide.

• Information collected while the users use services 
Besides of information directly provided by the users, the Company may collect information in the course that the users use the service provided by the Company.
- Equipment information: Equipment identifier, hardware and software version, and use information of website or application.
- Log information: IP address, log data, use time, internet protocol address, cookie and web beacon

(2) Method of collection 
The Company collects the information of users in a way of the followings: 
• application, webpage, written form, fax, telephone calling, e-mailing.• provided by partner companies


2. Use of collected information

The Company uses the collected information of users for the following purposes:
• Member management and identification
• To detect and deter unauthorized or fraudulent use of or abuse of the service
• Performance of contract, service fee payment and service fee settlement regarding provision of services demanded by the users
• Improvement of existing services and development of new services
• Making notice of function of company sites or applications or matters on policy change
• To help you connect with other users you already know and to allow other users to connect with you (only with your permission)
• To make statistics on member’s service usage, to provide services and place advertisements based on statistical characteristics
• To provide information on promotional events as well as opportunity to participate
• To comply with applicable laws or legal obligation
• Use of information with prior consent of the users (for example, utilization of marketing advertisement)

If the Company desires to use the information other than those expressly stated in this Policy, the Company will obtain a consent from the users.

 

3. Disclosure of collected information

Except for the following cases, the Company will not disclose personal information with a 3rd party:
• when the Company disclosing the information with its affiliates, partners and service providers;
- When the Company's affiliates, partners and service providers carry out services such as bill payment, execution of orders, products delivery and dispute resolution (including disputes on payment and delivery) for and on behalf of the Company

• when the users consent to disclose in advance;

 - when the user selects to allow his or her personal information to be shared with the sites or platform of other companies such as social networking sites
- other cases where the user gives prior consent for sharing his or her personal information

• when disclosure is required by the laws:
- if required to be disclosed by the laws and regulations; or
- if required to be disclosed by the investigative agencies for detecting crimes in accordance with the procedure and method as prescribed in the laws and regulations.


4. Cookies, Beacons and Similar Technologies

The Company may collect collective and impersonal information through 'cookies' or 'web beacons'.
Cookies are very small text files to be sent to the browser of the users by the server used for operation of the websites of the Company and will be stored in hard-disks of the users' computer.

Web beacon is a small quantity of code which exists on the websites and e-mails. By using web beacons, we may know whether a user has interacted with certain web pages or the contents of email.

Information collected via cookies and web beacons are used for evaluating, improving services and setting-up users' experiences so that the company can improve service quality to the users. 

The items of cookies to be collected by the Company and the purpose of such collection are as
follows: 

• strictly necessary cookies
This cookie is a kind of indispensible cookie for the users to use the functions of the services of the Company. Unless the users allow this cookie, the services such as shopping cart or electronic bill payment cannot be provided. This cookie does not collect any information which may be used for marketing or memorizing the pages visited by the users 

(Examples of necessary cookies) 
- Memorize the information entered in an order form while searching other pages during web browser session 
- For the page of products and check-out, memorize ordered services
- Check whether login is made on service
- Check whether the users are connected with correct services of the Company while the Company changes the way of operating its services
- Connect the users with certain application or server of the services

• performance cookies
These cookies collect information how the users use the services of the Company such as the information of the pages which are visited by the users most. This data helps the Company to optimize its services so that the users can use the services more comfortably. This cookie does not collect any information who are the users. Any and all the information collected by this cookie will be processed collectively and the anonymity will be guaranteed. 

(Examples of performance cookies) 
- Web analysis: provide statistical data on the ways of using the services
- Advertisement response fee: check the effect of advertisement of the Company

 - Management of error: measure an error which may occur so as to give a help for improving website 
- Design testing: test other designs of the website of the Company

• functionality cookies
These cookies are used for memorizing the set-ups so that the Company provides services and improves visit of users. Any information collected by this cookie do not identify the users individually. 

(Examples of functionality cookies) 
- Memorize set-ups applied such as layout, text size, basic set-up and colors
- Memorize when the customer responds to a survey conducted by the Company

• targeting cookies or advertising cookies
These cookies are connected with the services provided by a 3rd party such as the buttons of 'good' and 'share'. The 3rd party provides these services by recognizing that the users visits the website of the Company. 

(Examples of targeting cookies or advertising cookies) 
- They carry out PR to the users as targets in other websites by connecting through social networks and these networks use the information of users' visit 
- They provide the information of users' visit to ad agencies so that they can suggest an ad which may attract the interest of the users


The users have an option for cookie installation. So, they may either allow all cookies by setting option in web browser, make each cookie checked whenever it is saved, or refuses all cookies to be saved. Provided that, if the user rejects the installation of cookies, it may be difficult for that user to use the parts of services provided by the Company.


5. User’s right

The users or their legal representatives, as main agents of the information, may exercise the following rights regarding the collection, use and sharing of personal information by the Company:
• access to personal information;
• make corrections or deletion;
• make temporary suspension of treatment of personal information; or
• request the withdrawal of their consent provided before

In order to exercise the above rights, a user can use the menu of customer service or contact the Company by sending a document or e-mails, or using telephone to the company, the Company will take necessary measures without delay. The Company may reject the request of you only to the extent that there exists either proper cause as prescribed in the laws or equivalent cause.

 

6. Security

The Company regard the security of personal information of uses as very important. The company constructs the following security measures to protect the users' personal information from any unauthorized access, release, use, or modification.
• Encryption of personal information
- Transmits users' personal information by using encrypted communication zone
- Stores important information such as passwords only after encrypting it

• Countermeasures against hacking
- Installs a system in the zone the external access to which is controlled so as to prevent leakage or damage of users' personal information by hacking or computer virus

• Establish and execute internal management plan
• Operate access control system


7. Protection of personal information of children

The service will not be provided to the children age under 13. The company collect personal information of children only when to validate a user’s age. Information collected in the process of validation will be discarded immediately after the validation. Company does not intentionally collect any personal information from children other than validation.


(Additional procedure for collecting personal information from children) However, if the Company collects any personal information from children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction for the services for unavoidable reason, the Company will go through the additional procedure of the followings for protecting that personal information of children:
• verify, to the extent that efforts are reasonably made, whether they are children of the age at which consent from their guardian is required and the consenting person is an authorized one.
• obtain consent from the parents or guardian of children so as to collect personal information of children or directly send the information of products and services of the Company
• give the parents or guardian of children a notice of Company's policy of privacy protection for children including the items, purpose and sharing of personal information collected
• grant to legal representatives of children a right to 1) access to personal information of that children, 2) correction or deletion of personal information, 3) temporary suspend the treatment of personal information, 4) and request for withdrawal of their consent provided before
• limit the amount of personal information exceeding those necessary for participation in online activities.


8. Modification of Privacy Protection Policy
The Company has the right to amend or modify this Policy from time to time and, in such case, the Company will make a public notice of it through bulletin board of its website and application service (or through individual notice such as written document, fax or e-mail) and obtain consent from the users if required by relevant laws.


9. Others
[Option to select 'data transfer to other countries ' in Appendix <3> of Personal Privacy Policy]
[Option to select 'sites and service of 3rd party' in Appendix <4> of Personal Privacy Policy]
[Option to select 'guidelines for residents in California' in Appendix <5> of Personal Privacy Policy]
[Option to select 'guidelines for residents in Korea' in Appendix <6> of Personal Privacy Policy]


10. Contact information of Company
Please use one of the following methods to contact the Company should you have any queries in respect to this policy or wish to update your information: 
• Company name:  Looko Corporation
Address: 322 Builindg 11, 218 Gajeong-ro, Yuseong-gu, Daejeon, 34129, South Korea
Tel.: 82-42-860-0786
E-mail: support@alcoset.app


Effective December 1, 2020.


Appendix of Privacy Protection Policy

<1> Lawful processing of personal information under GDPR

Processing personal information by the Company shall be lawful only if and to the extent that at least one of the following applies:
• A user has given consent to the processing of his or her personal information.
• Processing is necessary for the performance of a contract to which a user is party or in order to take steps at the request of a user prior to entering into a contract:
- Member management, identification, etc.
- Performance of a contract in relation to providing the services required by users, payment and settlement of fees, etc.
• Processing is necessary for compliance with a legal obligation to which the Company is subject
- Compliance with relevant law, regulations, legal proceedings, requests by the government
• Processing is necessary in order to protect the vital interests of users, or other natural persons
- Detection of, prevention of, and response to fraud, abuse, security risks, and technical issues that may harm users or other natural persons
• Processing is necessary for the performance of a task carried out in the public interest or in the excise of official authority vested in the Company
• Processing is necessary for the purposes of the legitimate interests pursued by the Company or by a third party (except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child).


<2> User’s right when applying GDPR
The users or their legal representatives, as main agents of the information, may exercise the following rights regarding the collection, use and sharing of personal information by the Company:
• The right to access to personal information;
The users or their legal representatives may access the information and check the records of the collection, use and sharing of the information under the applicable law. 
• The right to rectification;
- The users or their legal representatives may request to correct inaccurate or incomplete information.
• The right to erasure;
- The users or their legal representatives may request the deletion of the information after the achievement of their purpose and the withdrawal of their consent.
• The right to restriction of processing;
- The users or their legal representatives may make temporary suspension of treatment of personal information in case of the disputes over the accuracy of information and the legality of information treatment, or if necessary to retain the information.
• The right to data portability
- The users or their legal representatives may request to provide or transfer the information.
• The right to object
- The users or their legal representatives may suspend the treatment of personal information if the information is used for the purpose of direct marketing, reasonable interests, the exercise of official duties and authority, and research and statistics.
• The right to automated individual decision-making, including profiling
- The users or their legal representatives may request to cease the automated treatment of personal information, including profiling, which has critical impact or cause legal effect on them.

If, in order to exercise the above rightss, you, as an user, use the menu of 'amendment of member information of webpage or contact the Company by sending a document or e-mails, or using telephone to the Company ( person in charge of management of personal information or a deputy), the Company will take measures without delay: Provided that the Company may reject the request of you only to the extent that there exists either proper cause as prescribed in the laws or equivalent cause.


<3> Data transfer to other countries
Considering it engages in global businesses, the Company may provide the users' personal information to the companies located in other countries for the purpose as expressly stated in this Policy. For the places where the personal information is transmitted, retained or processed, the Company takes reasonable measures for protecting those personal information.

(If used in the US, additional security measures may be available) In addition, when the personal information obtained from the European Union or Switzerland is used or disclosed, the Company may have to comply with the US-EU Privacy Shield and Swiss-US Privacy Shield, take other measures or obtain consent from users so far as those complies with the regulations of EU so as to use a standardized agreement provision approved by executing organizations of EU or securing proper safe measures.


<4> 3rd party's sites and services
The website, product or service of the Company may include the links to the ones of a 3rd party and the privacy protection policy of the site of 3rd party may be different. Thus, it is required for the users to check additionally that policy of a 3rd party site linked to the site of the Company. 


<5> Guide for users residing in California
If the user resides in California, certain rights may be given. The Company prepare preventive measures necessary for protecting personal information of members so that the Company can comply with online privacy protection laws of California. 

In case of leakage of personal information, a user may request the Company to check the leakage. In addition, all the users can modify their information at any time by using the menu in the application service or the website by connecting their personal account.

Moreover, the Company does not trace the visitors of its website nor use any signals for 'tracing prevent'. The Company will not collect and provide any personal identification information through ad services without consent of users.


<6> Guide for users residing in Korea
The Company guides several additional matters to be disclosed as required by the information network laws and personal information protection laws in the Republic of Korea. Please refer to the privacy policy terms written in Korean.