Beautify Feature Error

Hello, this is the Acloset team.

Thank you for always using Acloset.

From August 12, 2025, to August 18, 2025, 1 AM (EST), the Beautify feature did not function properly, causing clothing images to appear cropped. As of August 18, this issue has been fixed, and the service is now functioning normally.

We sincerely apologize for the inconvenience caused by this error. If you delete the affected Beautify result and run Beautify again, it should now work normally.

For users who used Beans during this period to run Beautify, the Beans have been fully restored. However, if you used Beautify with free opportunities provided by the app, those are not eligible for restoration.

If the Bean restoration is not reflected in your account or if you have any further questions, please contact us at support@acloset.app. To help us process your request quickly, please include the email or nickname associated with your Acloset account.

Our team has identified the root cause of this issue and is implementing measures to prevent similar problems in the future. Beyond fixing this case, we are strengthening our monitoring system to ensure that you can enjoy a stable service experience. Once again, we sincerely apologize for the inconvenience, and we promise to repay your trust with an even better service.

Thank you.

— The Acloset Team