Service Terms

These Terms of Service ("Terms") govern your access to and use of the Acloset website, app, and widgets (“Acloset” or the “Service”). Please read these Terms carefully, and contact us if you have any questions. By accessing or using Acloset, you agree to be bound by these Terms, and our Privacy Policy. If you do not agree to these terms, or any additional terms referenced herein, you must not access Acloset. As we may modify any terms herein at any time You should periodically visit this page to review all current terms. This Service is provided to you by Looko, Inc. (“Looko”, “we”, “our”, or “us”).

1. Our service

Acloset is a digital platform that offers a convenient way to digitize and store your clothes, making it easy to keep track of your wardrobe and access your clothes from anywhere. With Acloset, you can also combine outfits, share them with others, and get suggestions for new outfits based on your existing clothes.

When a user purchases items on the platform, the contract for sale is directly between the buyer and the seller, and Acloset is not a party to such transactions. However, it is important to note that there are risks involved in dealing with others on the platform, and users are solely responsible for their evaluation of and decisions to use the Service, as well as any actions they take on the Service.

2. Using Acloset

  1. Who can use Acloset
    You can use Acloset only if you can legally form a binding contract with us, and only in compliance with these Terms and all applicable laws. When you create your Acloset Account, you must provide us with accurate and complete information. Any use or access by anyone under the age of 13 is not allowed. You are responsible for maintaining the confidentiality of your login details and any activities that occur under your Account. If you have any concerns that your Account may have been misused, you should contact us. Using Acloset may include downloading software to your computer, phone, tablet, or other devices. By using Acloset, you agree that we may automatically update that software, and these Terms will apply to any updates.

  2. Our license to you
    Subject to these Terms and our policies, we grant you a limited, non-exclusive, non-transferable, and revocable license to use our Service.

3. Your contents

  1. Posting contents
    Acloset allows you to post contents, including photos, comments, links, and other materials. Anything that you post or otherwise make available on Acloset is referred to as "User Content." You retain all rights in, and are solely responsible for, the User Content you post to Acloset. When you submit content to Acloset, you represent and warrant that you own all rights to the content or have permission from the owner to submit it. The content is intended to be shared with other users on the platform. Acloset may investigate, take legal action, or perform any other necessary actions to manage the service, your content, and your use of the service. This may include preserving information for investigative purposes.

  2. How Looko and Acloset Can Use Your Content
    You grant Looko Inc. and its affiliated companies and necessary service providers a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, store, display, reproduce, save, modify, adapt, create derivative works from, perform, license, sub-license, and distribute your User Content. This license is granted for the following purposes:

    1. Operating, providing, maintaining, securing, and promoting the Acloset Service;
    2. Improving and developing current and future Acloset services, features, and technologies. This includes analyzing User Content (such as text from chats, uploaded images, and associated metadata generated through features like AI Chat and AI Image Processing tools) to understand usage patterns, enhance service quality, and develop new functionalities. Our use of your personal information within User Content for this purpose is also subject to your consent as described in our Privacy Policy.
      Nothing in these Terms restricts other legal rights Looko may have to User Content (for example, under other licenses or applicable law). We reserve the right to remove or modify User Content, or change the way it is used in Acloset, for any reason, including User Content that we believe violates these Terms or our policies, with or without notice. However, Looko does not control and is not liable for how other users may use your publicly shared User Content.

  3. How long we keep your content
    Following the termination or deactivation of your account, or if you remove any User Content from Acloset, we may keep your User Content for a reasonable period of time for backup, archival, or audit purposes. Looko and its users may retain and continue to use, store, display, reproduce, modify, create derivative works, perform, and distribute any of your User Content that other users have stored or shared on Acloset.

  4. Feedback you provide
    We value hearing from our users, and are always interested in learning about ways we can make Acloset better. If you choose to submit comments, ideas or feedback, you agree that we are free to use them without any restriction or compensation to you. Accepting your submission does not mean Acloset will waive any rights to use similar or related feedback previously known to Acloset, or developed by its employees, or obtained from sources other than you.

4. Subscription

  1. Subscription payment
    You have the option to upgrade your Acloset account with additional closet space by subscribing plans.
    Your subscription fee will be processed via the app store linked to your device (like the Apple App Store or Google Play). To subscribe, you must keep a valid payment method registered with the app store.
    You will be charged in advance on a recurring basis, based on the Subscription plan you choose. Your Subscription will automatically renew at the end of each billing cycle under the same conditions unless you cancel it or Looko cancels it.

  2. How to Cancel Your Subscription
    Cancelling your subscription is possible anytime through your device’s app store. A cancellation before the end of the current billing cycle keeps your subscription active until its conclusion, and you won’t be billed for the next cycle.
    However, cancelling after a billing cycle begins means you won’t get a refund for that period.

  3. Upgrading Your Subscription
    You're free to switch to higher level of subscription plan at any time. While your account will be upgraded right after you switched to the higher plan, the policy for remaining period depends on the payment method you made.

    1. Apple App Store: To upgrade your plan, you'll need to pay the full amount of the new plan first. Your new subscription period will begin, and you'll be refunded the old subscription fee for the remainder of the period.

    2. Google Play Store: To upgrade your plan, you must first pay for the new plan for the remainder of the subscription period. The length of your subscription will not change, and you will be charged for the entire subscription period at the time of your next payment.

  4. Downgrading Your Subscription
    You can request a downgrade at any time. Your current plan will remain for the duration of your current subscription, and the plan you downgraded to will begin in your next subscription period. No refunds will be given for fees already paid for your current Subscription period.

  5. Cancellation of Subscriptions
    You can cancel your Subscription renewal through Acloset’s settings page and the Application Store. No refunds will be given for fees already paid for your current Subscription period, and you will maintain access to the Service until the end of that period.

  6. Changes to Subscription Fees
    Looko may change Subscription fees at its discretion. Any changes will take effect after the current Subscription period ends.
    Looko will notify you in advance of any fee changes through the app store you made payment, allowing you the opportunity to cancel your Subscription before the change takes effect.

  7. Refund Policy
    Looko follows the app store’s policy for refunds. Contact the Application Store directly for refund requests.

5. Beans

  1. What Beans Are: Beans are digital items you can obtain and use within the Acloset application. They represent a limited permission (a license) granted by Looko Inc., allowing you to access certain features or content within Acloset only. This license is non-exclusive, non-transferable, non-sublicensable, and can be revoked by Looko. You understand and agree that Beans:

    1. Have no cash value, are not real money, and cannot be exchanged or redeemed for cash, real currency, or any value outside of Acloset.
    2. Cannot be transferred, sold, gifted, or traded between users or accounts.
    3. Do not constitute your personal property. You have no ownership rights over Beans.
      Any attempt to sell, trade, transfer, or exchange Beans outside of the methods expressly permitted by Looko within the Acloset service is strictly prohibited. Violating this restriction may result in the suspension or termination of your account and the forfeiture of any Beans associated with your account, at Looko's sole discretion.

  2. Acquiring Beans:

    1. Purchasing Beans: You can acquire Beans through In-App Purchases (IAP) using your account with the relevant application platform (e.g., Apple App Store or Google Play Store). These purchases are subject to the payment terms and conditions of that platform provider. You are responsible for all charges made through your account. If you are under the age of 18 (or the age of legal majority in your jurisdiction), you must have your parent's or legal guardian's permission to purchase Beans.
    2. Other Ways to Acquire Beans: Looko may offer other ways to obtain Beans. Looko reserves the right to introduce, modify, or discontinue any such methods for obtaining Beans at any time without notice. Beans obtained through methods other than purchase ("Non-Purchased Beans") may be subject to different rules, including potential expiration dates or revocation by Looko at any time, as determined solely by Looko.

  3. Using Beans: Beans can be redeemed within Acloset to access specific features, services, or digital content offered by Looko. Examples include paying for extra AI Chat messages or saving images generated by AI tools like 'Beautify' or 'Smart Detector'. Looko reserves the right to decide and change which features or content can be accessed with Beans, and how many Beans are needed for any transaction, at any time, with or without prior notice. When you use Beans, they are immediately deducted from your account balance.

  4. Refund Policy:

    1. Purchase Refunds: All purchases of Beans are final and non-refundable, except where required by law or the specific refund policies of the platform provider (Apple App Store or Google Play Store) used for the purchase. If you seek a refund for the initial purchase of Beans, you must contact the platform provider directly. Looko Inc. does not process refunds for these initial purchase transactions.
    2. No Refunds for Used Beans: Regardless of any potential refund eligibility for the initial purchase from the platform provider, once you use Beans within Acloset to access a feature, service, or content (e.g., saving an AI image), that use is final. Used Beans are non-refundable from Looko Inc.

  5. Loss upon Account Termination: If your account is terminated or closed for any reason, any remaining Beans in your account may be forfeited without any compensation or refund, unless required by applicable law.

6. Artificial Intelligence (AI) Features

  1. Service Description: Acloset may offer features powered by artificial intelligence ("AI Features"), such as the AI Chat agent for fashion advice and AI Image Processing tools ('Beautify', 'Smart Detector'). These features utilize AI models to generate responses or process content based on your input.

  2. User Input and Content: Your use of AI Features may involve providing input, such as text messages or images ("User Input"). Your User Input is considered User Content, and your grant of rights to Looko for using this User Content is governed by Section 3 ("Your Content") of these Terms.

  3. AI-Generated Output:

    1. Nature of Output: You acknowledge that outputs generated by AI Features (e.g., chat responses, processed images, suggestions) are generated by an AI system. They are provided for informational or entertainment purposes only.
    2. Disclaimer of Warranties: AI Features and their outputs are provided "as is" and "as available." Looko specifically disclaims any warranties, express or implied, regarding the accuracy, completeness, reliability, suitability, timeliness, or non-infringement of AI-generated outputs. Outputs may contain errors, biases, or inaccuracies.
    3. Not Professional Advice: Outputs from AI Features, including the AI Chat, do not constitute professional fashion consulting, or any other type of professional advice (e.g., legal, financial). You should not rely solely on AI-generated outputs for making decisions. Looko is not responsible for any actions taken based on AI outputs.

  4. Ownership of AI-Generated Images

    1. "AI-Generated Image" means all visual outputs generated based on User Uploaded Content through artificial intelligence technology within the Service.
    2. All intellectual property rights, including copyright, in and to AI-Generated Images are exclusively vested in Looko. What we provide to the Member is not the AI-Generated Image file itself, but a limited right to use such image within the App in accordance with these Terms.
    3. Looko grants the Member a license to view and utilize AI-Generated Images within the Service solely for personal and non-commercial purposes. Sharing AI-Generated Images externally is permitted on a limited basis. The Member may perform the following acts:
      1. Viewing AI-Generated Images within the Service.
      2. Modifying AI-Generated Images using editing features provided by us within the Service (provided that rights to such modified images are also subject to this Article).
      3. Creating and saving content utilizing AI-Generated Images using features provided by us within the Service, such as outfit making.
      4. Sharing with other Members within the Service using features provided by us within the Service.
      5. Posting or sharing AI-Generated Images or Service screen captures containing AI-Generated Images outside the Service for personal and non-commercial purposes.
    4. The Member shall not perform the following acts without Looko's permission:
      1. Unauthorizedly copying, altering, modifying, editing, or creating derivative works based on AI-Generated Images using methods other than the features provided within the Service.
      2. Selling, renting, leasing, or otherwise commercially exploiting AI-Generated Images or content utilizing them in any form (including all direct or indirect for-profit activities such as advertising, marketing, product manufacturing, or service sales).
      3. Falsely representing AI-Generated Images as the Member's own or a third party's original creation, or otherwise misrepresenting their origin.
      4. Using AI-Generated Images to develop or provide services that compete with our business.
      5. Using AI-Generated Images in connection with or for the purpose of any content that is illegal, infringes upon the rights of others, defamatory, obscene, violent, discriminatory, or otherwise contrary to public order and good morals, or is otherwise inappropriate.
      6. Any other act that infringes Looko's intellectual property rights or interferes with the normal operation of the Service.
    5. We may use AI-Generated Images for reasonable business purposes, including but not limited to providing, operating, maintaining, and improving the Service, developing new features and services, training and enhancing AI models, statistical analysis, complying with legal obligations, enforcing these Terms, and maintaining the security of the Service.
    6. The Member acknowledges that AI-Generated Images may not accurately reflect actual clothing or styles and must be used at the Member's own discretion and responsibility.

  5. User Obligations: When using AI Features, in addition to your obligations under Section 11 ("User Obligation"), you agree not to:

    1. Use the features to generate or attempt to generate content that is illegal, harmful, harassing, infringing, or otherwise violates our content policies.
    2. Attempt to discover the underlying algorithms, models, or prompts used by the AI Features.
    3. Circumvent any safety filters or safeguards implemented within the AI Features.
    4. Use automated means (e.g., bots, scripts) to interact with the AI Features in a way that disrupts or places an unreasonable load on the Service.
    5. Use the features for any purpose that infringes upon the rights of others.
    6. For AI Features that may allow previewing results before finalization (such as certain AI Image Processing features), attempt to save, copy, screenshot, or otherwise capture or use the previewed output in any manner without completing the required action (e.g., spending Beans as described in Section 5) to obtain the final authorized result.

  6. Limitation of Liability: Your use of AI Features is subject to the limitations of liability set forth in Section 13 ("Limitation of liability") of these Terms.

7. Importing Data from Third-Party Services

The Service provides features that allow you to extract and register clothing data from third-party websites or emails. Regarding these features, you acknowledge and agree to the following:

  1. User-Directed Web Extraction
    This feature is provided solely as a technical tool to assist your direct action of accessing and retrieving information from your own accounts on third-party websites. You acknowledge that you are responsible for manually logging into the websites from which you want to import the purchase history. The App processes the information regarding the products identified in the purchase history according to your specific request. The App does not store your external login credentials nor perform automated logins on your behalf.

  2. Permission to Analyze
    By clicking the "Import", "Load", or equivalent button while viewing a third-party website via our in-app browser, forwarding a receipt email, or connecting your email, you explicitly grant us permission to access, parse, and analyze the HTML source code and relevant product details (including images and attributes) required to identify and register your clothing items.

  3. Compliance with Third-Party Terms
    You are solely responsible for ensuring that your use of these features complies with the Terms of Service of the respective third-party websites or services. Looko, Inc. is not responsible for any restrictions (e.g., account suspension, IP bans) imposed by third-party sites resulting from your use of these features.

  4. Disclaimers regarding Data Accuracy and Availability

    1. No Guarantee of Continuity: The availability of the import feature depends on the structure and policies of third-party websites, which are outside our control. We do not guarantee that the feature will operate continuously for any specific third-party site. The feature may be suspended, modified, or discontinued at any time without prior notice due to changes in external websites.
    2. Accuracy of Data: While we strive for accuracy, the extraction process relies on automated parsing and AI analysis, which may result in errors. We do not warrant the accuracy, completeness, or reliability of the imported data (e.g., price, product name, options). You are responsible for verifying the correctness of the registered information.

8. Security

We care about the security of our users. While we work to protect the security of your content and account, Acloset can’t guarantee that unauthorized third parties won’t be able to defeat our security measures. We ask that you keep your password secure. Please notify us immediately of any compromise or unauthorized use of your account.

9. Third Party Services and Materials

Acloset may contain third party content, websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by us. We don’t endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access any third-party website, service, or content from Acloset, you do so at your own risk and you agree that Acloset has no liability arising from your use of or access to any third-party website, service, or content. We reserve the right to suspend Third Party Services and content at any time.

Looko is not liable in any way for content posted by third parties. Although we have right to do so, we do not have obligation to review or inspect third party materials on the service. You acknowledge that you bear all risk associated with use, condition, and accuracy of third-party materials.

10. Intellectual Property Rights

All materials and content comprising Acloset, including but not limited to images and written content are protected by intellectual property laws, including copyright, patent, trademark, and other related laws. The intellectual property rights of the materials and content either belong to us or we have permission from the owner to use them to provide the service. You agree you will use the materials and content only for using the service in accordance with these Terms of Service. Using them for other purposes is prohibited unless you have owner’s permission. Other company, product, and service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to Looko.

11. Infringement Policy

If any content available in Acloset infringes someone’s right, any person may contact us via email to support@acloset.app. In the email, you may provide us information below.

  1. Your name and contact information;

  2. Any kind of confirmation you are the owner or represent owner of the intellectual property

  3. Description of your work, or other means for us to identify your work

  4. A link to the infringing work

  5. Statement that you believe use of the work is not authorized

12. Purchase and Sale Transactions

  1. Acloset allows users to buy and sell items on its platform. However, users should be aware that there are risks involved in using a marketplace, and Acloset is not a party to any transactions between buyers and sellers. Users assume all the risks of selling or purchasing items on the platform and are solely responsible for their actions.

  2. Acloset allows users to register for the service for free, but may charge fees for certain transactions on the platform. These fees may vary depending on the type of transaction

  3. Acloset prohibits the listing or sale of any items that are illegal to sell under any applicable laws or regulations. This includes items listed in the platform's prohibited items policy. Users are responsible for ensuring that the items they list for sale are not illegal.

  4. When submitting items for sale on Acloset, users warrant that they have the necessary rights to sell the items and will accurately and truthfully describe them. Users are responsible for ensuring that the information they provide about the items is complete and accurate.

  5. You are solely responsible for carefully reading and reviewing the item listing before making an offer or purchasing. It is important for users to carefully review the information provided in the listing to ensure that they have all the necessary information before making a decision to purchase.

  6. Buyers can make offers to purchase items from sellers on Acloset. Once an offer is accepted, it is considered a purchase and a binding contract. The buyer is then obligated to pay for the item either to Looko or the seller, depending on the terms of the transaction. If the payment is made to Looko, it will include any shipping or additional fees listed. If the payment is made to the seller directly, the buyer and seller should decide how to split the shipping and other fees. Looko is not a party to the transaction and only provides pricing, listing, and shipping assistance. The platform may delay a purchase for fraud detection or to protect users from illegal or wrongful activities. All purchases are considered final, with no returns, refunds, cancellations, or retractions, except when explicitly permitted by us or the seller.

  7. Looko may provide sellers with prepaid shipping labels to send items to buyers. However, we reserve the right to discontinue providing labels to users at any time and for any reason. When a seller uses a prepaid shipping label, they must ship the item within three days of the lable being sent. If the seller does not ship the item within this time frame, Looko will notify them and give them a set amount of time to ship the item before the order is cancelled. The seller is responsible for the contents of the package and must comply with the terms and conditions of the shipping carrier. The title of the item transfers to the buyer upon shipment.
    When the seller uses a prepaid shipping label, the buyer must report the issue to Looko within three days of delivery if an item is lost, damaged, late, or arrives not as expected.
    When a buyer makes a payment to Looko, the seller's account will be credited with the purchase price minus taxes, Looko's commission, and any applicable fees. This credit, known as "Funds," can be redeemed through Looko's payment provider or used by the seller to purchase items from other sellers through the service. The Funds will be credited to the seller's account once the buyer confirms that they have received and accepted the item, either by notifying Looko or by failing to do so within three days of the item's delivery.

  8. As a seller using our Service, you are responsible for complying with all tax laws and regulations, including paying any taxes, fines, and penalties associated with your sales. You must provide us with any information we require to verify your compliance with these laws. If you fail to comply with these obligations, you may be required to reimburse us for any costs we incur as a result.

  9. When you make a purchase on Looko, you authorize us to charge your payment method and store your payment information. We may also receive payment on behalf of the seller. By submitting your payment information, you confirm that you are authorized to make the purchase and that you agree to the charges for any items you buy.

  10. We reserve the right to change or discontinue any of our fees for the Service at any time. Any changes to our Fee Policy will be effective as soon as they are published.

  11. Looko may allow you to return an item in certain circumstances, such as if it is not as described on the Service. If you want to request a return, you must contact us through the Service or by emailing support@acloset.app within three days of receiving the item.

13. Service Operation and Termination

Looko may suspend or terminate the Service or your right to access or use Acloset for any reason on appropriate notice. We may terminate or suspend your access immediately and without notice if we have a good reason, including any violation of user obligation described in Section 7 of these Terms, critical maintenance problems, and etc. Upon termination, you continue to be bound by Sections 3. If we suspend or terminate your account, we will not be liable to you for any damages or losses that may result.

14. User Obligation

When using the Service, users must follow the guidelines below:

  • Do not post any content that are illegal, unlawful, harmful, violent, infringing on third party rights, objectionable, pornographic, libelous, invasive, encouraging money laundering, gambling or any other that containing unlawful or unwarranted behavior.

  • Do not violate any law, regulation, or any other restriction that may be applicable to use of the service.

  • Do not stalk, harass, bully, impersonate or solicit information from anyone, especially those that are under the age of 18.

  • Do not impersonate any person or organization.

  • Do not infringe anyone's intellectual property, privacy or other rights.

  • Do not access, use, or tamper with our systems or our technical providers’ systems.

  • Do not break or circumvent our security measures or test the vulnerability of our systems or networks.

  • Do not try to interfere with people on Acloset or our hosts or networks, like sending a virus, overloading, spamming or mail-bombing.

  • Do not collect or store personally identifiable information from Acloset or people on Acloset without permission.

  • Do not sell or transmit anything you don’t have a right to sell or transmit under law or existing relationship.

  • Do not use third party’s information or account for payment unless you have express permission from them to do so.

  • Do not share your password, let anyone access your account or do anything that might put your account at risk.

  • Do not attempt to buy or sell access to your account, boards, or usernames, or otherwise transfer account features for compensation.

  • Do not post private or confidential information via the Service, including, but not limited to, your or any other person’s credit card information, social security or alternate national identity numbers, non-public phone numbers or non-public email addresses.

  • Do not unfairly or unlawfully interfere or manipulate any ratings system or user feedback system.

  • Do not give any false or misleading information in your Account details.

  • Do not permit another person to use the Service under your name or on your behalf unless you are a business and such person is authorized by you.

  • Do not use the Service if we have suspended or banned you from using it.

  • Do not take any action or inaction which Looko, in its sole judgement, believes is questionable or could cause harm or liability

15. Disclaimers

Our Service and all content on Acloset are provided on an "as is" basis without warranty of any kind, whether express or implied. Looko specifically disclaims any and all warranties and conditions of merchantability, fitness for a particular purpose, and non-infringement, and any warranties arising out of course of dealing or usage of trade. Looko takes no responsibility for any User Content that you or any other person or third-party posts or sends using our Service. You understand and agree that you may be exposed to User Content that’s inaccurate, objectionable, inappropriate for children, or otherwise unsuited to your purpose.

16. Limitation of Liability

You are solely responsible for your interactions with other users, including any purchase or sale transactions. You agree Looko will have no liability or responsibility with respect to such interactions, purchases, or sales. Looko reserves the right but is under no obligation to become involved in any dispute between You and another user.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOOKO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; OR (C) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT. IN NO EVENT SHALL LOOKO'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED TEN THOUSAND KOREAN WON (KRW 10000).

Acloset isn’t liable for damages that result from a non-material breach of any other applicable duty of care. This limitation of liability won’t apply to any statutory liability that cannot be limited, to liability for death or personal injury caused by our negligence or willful misconduct, or if and to exclude our responsibility for something we have specifically promised to you.

17. Arbitration

  1. Dispute with us
    For any dispute you have with us, you agree to first contact us and try to resolve the dispute with us informally. If we need to contact you, we will do so at the email address on your Acloset account. If Acloset hasn’t been able to resolve the dispute with you informally, we each agree to resolve any claim, dispute, or controversy (excluding claims for injunctive or other equitable relief) arising out of or in connection with or relating to these Terms through binding arbitration or (for qualifying claims) in small claims court.

  2. Dispute with other users relating to a Sale Transaction
    If you remit payment to us for a Sale Item or receive any money for a Sale Transaction you may be eligible for Buyer or Seller Protection.

18. Governing law and jurisdiction

These Terms shall be governed by the laws of the South Korea, without respect to its conflict of laws principles. The exclusive place of jurisdiction for all disputes arising from or in connection with this agreement is Daejeon County, Daejeon and our dispute will be determined under laws of South Korea. These Terms of Service do not exclude any mandatory legal rights you may have or obligations we may have in your country of residence, where we are not allowed to exclude such as a matter of law. We may assign any of our rights and obligations under these Terms of Service. These Terms of Service do not create an agency, partnership, employment or joint venture relationship between you and Looko. We will not be liable for any delay in performing or failure to perform its obligations caused by any force majeure event. In those circumstances Looko will be granted a reasonable extension of time for the performance of its obligations, the reasonableness of that extension to be assessed in the context of these Terms of Service and Looko’s other commitments. No third party or (except, where applicable, the permitted assign of Looko) is entitled to the benefit of these Terms of Service.

19. General terms

  1. Notification procedures and changes to these Terms
    We may revise these Terms from time to time and the most current version will always be posted on our website. If a revision, in our discretion, is material, we’ll notify you. We reserve the right to determine the form and means of providing notifications to you, and you agree to receive legal notices electronically if that’s what we decide. By continuing to access or use Acloset after revisions become effective, you agree to be bound by the new Terms. If you don’t agree to the new terms, please stop using Acloset.

  2. Changes to the Service
    We are constantly updating and improving the Service to try and find ways to provide you with new and innovative features and services. Improvements and updates are also made to reflect changing technologies, tastes, behaviors and the way people use the Internet and our Service. In order to do this, we may need to update, reset, stop offering and/or supporting a particular part of the Service, or feature relating to the Service. These changes to the Service may affect your past activities on the Service, features that you use and your User Content. Any changes to the Service could involve Service Elements being deleted or reset. You agree that a key characteristic of our Service is that changes to the Service will take place over time and this is an important basis on which we grant you access to the Service. Once we have made changes to the Service, your continued use of the Service will show that you have accepted any changes to the Service. You are always free to stop using the Service or deactivate your account.

  3. Assignment
    These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Acloset without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

  4. Entire agreement/severability
    These Terms, together with the Privacy Policy and any amendments and any additional agreements you may enter into with Acloset shall constitute the entire agreement between you and Acloset concerning the Service. If any provision of these Terms is deemed invalid, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.

  5. Severability and no waiver
    The unenforceability of any provision of this Agreement will not affect the enforceability of any other provision. If any provision of this Agreement is deemed to conflict with another, Looko will have the sole right to elect which provision remains in force. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

  6. Indemnity
    You agree to release, defend, indemnify and hold Looko, its affiliates and employees (collectively, “Indemnitees”) harmless from any legal claim or demand (including reasonable attorney fees) that arises from Your actions (or inactions), Your use (or misuse) of our Services, Your breach of the Terms, or You and Your accounts infringement of someone else’s rights. If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.

  7. Parties
    These Terms are a contract between you and Looko, Inc., a company of South Korea with its registered office at 6th floor, 18, Teheran-ro 43-gil, Gangnam-gu, Seoul, Republic of Korea

Effective March 16, 2026