FAQ

Find answers to common questions or get in touch with our team.

Features

Can I get outfit recommendations by picking only the categories I want?
Yes, you can. With the "Style with an Item" feature, the items you've already chosen stay as they are, and AI picks from your wardrobe to fill only the empty categories and complete the outfit. [Great for moments like these] If you've decided on your top and shoes but aren't sure about the "outerwear," just select "outerwear" to get matching recommendations. When you want to add a finishing touch to a completed outfit with accessories like jewelry, bags, or hats, you can also pick the category you want and wrap it up. [Not sure? Try "Let AI choose"] If you're not sure which category to choose, select "Let AI choose" AI figures out what your current outfit is missing and handles everything—from choosing the category to completing the outfit. [Please note] Items that can't be worn together with your starting item won't be recommended again. For example, if you chose pants as your starting item, items that are hard to wear together—such as pants, skirts, and dresses—won't be recommended.
How do I add clothes to my digital Closet?
When you upload an image of your clothes, AI automatically removes the background and detects attributes to help you add them easily. If taking photos feels like too much work, you can import order histories from online stores or find purchase-related emails in Gmail to select and add only the items you want to your Closet. Supported online stores and email formats may vary depending on your country and service. Please review and edit the imported item details if necessary before saving.
I'm not getting many Outfit recommendations. What should I do?
Outfit recommendations appear when you have enough Items registered to create combinations suitable for the current weather. Please check if you have registered a balanced variety of Items, such as tops, bottoms, and outerwear. It is also important that the attribute information for each Item is entered accurately. You can adjust recommendation conditions in detail in the Outfit recommendation settings, so please also check if too many Items have been excluded.
How does AI Styling work?
AI recommends outfits by considering your closet, the weather, and the occasion. The higher the quality of your clothing images and the more accurate the attribute information, the better recommendations you will receive. You can also get more detailed, personalized recommendations by explaining your style preferences to the AI Stylist via chat.
What is Try On (VTON)?
Try On is a feature that lets you dress an AI avatar created from your photo in your own clothes, wishlist items, or recommended outfits. Simply select a photo in the app to generate your avatar, choose the clothes you want to try on, and see the results. You can save your favorite styles as an Outfit or record them as daily looks. Account registration is required to create an avatar and use Try On, and the number of available tries may vary depending on current account policies.
What are the Smart Detector and Beautify features?
These features use AI to automatically recognize individual items in any photo—including selfies, mirror shots, full-body photos, or even wrinkled clothes. The AI restores each item to look as clear and professional as if it were taken by a photographer, saving them individually to your Closet. With just a single selfie, you can easily register neat and high-quality images of your clothes to your Closet.
How do I use the Acloset Chrome Extension?
The Acloset Chrome Extension is supported on Chrome 114 and above. After installing it from the Chrome Web Store, please log in with your Acloset account created in the iOS or Android app. Clothes saved from shopping pages will be added to your Acloset Closet or Wishlist, and you can also check your Closet and Wishlist on your PC. You cannot create a new account via the extension, so if you are a first-time user, please sign up on the mobile app first.

Account & General

Can I use Acloset without signing up?
Yes. Even before signing up, you can add clothes using photos, add selected clothes to your Closet from purchase history or email receipts, and create wishlists. However, signing up is required to use features such as Try On, payments/subscriptions, certain Explore and community features, and rewards. When logging into an existing account, you will be prompted to choose whether to transfer the clothes and wishlists saved as a guest to your account.
Is Acloset free to use?
Up to 100 items can be added for free, and you can enjoy all the features within the app. If you have more than 100 items, a monthly subscription is required.
Can I expand my closet in Acloset?
Invite your friends to Acloset and share your referral code. Once a friend signs up using your code and completes their item registration, you will receive 5 bonus closet slots permanently. You can earn this bonus for up to 5 friends.
What languages does Acloset support?
We currently support 18 languages! These include English, Korean, French, Spanish, Chinese (Simplified and Traditional), Japanese, German, Portuguese, Italian, Russian, Ukrainian, Polish, Dutch, Turkish, Indonesian, Arabic, and Vietnamese.
How can I manage my personal data or delete my account?
You can delete your account in the app by going to Settings > Account > Delete Account and following the instructions. Once deleted, your account and service data cannot be recovered, except for information required to be retained by applicable laws or our Privacy Policy. Please note that deleting your account does not automatically cancel paid subscriptions. You must cancel your subscription separately through the App Store or Google Play. For any privacy-related inquiries, please contact support@acloset.app.

Still need help?

Can't find what you're looking for? Reach out to our support team.

support@acloset.app

Or download the app to get started:

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